Shop Gooseneck changes
We're excited to announce some improvements to ShopGooseneck.com!
Over the past several months, we've been working on ways to provide a better company store experience. As part of that effort, we're transitioning many of our apparel items to a new print-on-demand fulfillment model.
What does that mean for you?
• More apparel choices and styles
• Better size availability
• Fewer out-of-stock items and inventory shortages
• New products and designs can be added more quickly
• A more flexible store that can continue to grow and evolve
Instead of maintaining large quantities of inventory on hand, many items will now be produced specifically when an order is placed. This allows us to offer a wider selection while reducing the inventory limitations that often lead to shortages and unavailable sizes.
We're committed to maintaining the quality employees have come to expect from Gooseneck apparel. Products are sourced from trusted apparel brands, and product descriptions will include details on materials, sizing, and fit to help you make informed purchasing decisions.
As with any improvement, there are a few changes to be aware of. Because products are made to order, delivery times may be longer than what you've experienced in the past. Please allow up to two weeks for your order to arrive. Orders will continue to be shipped directly to your store location for pickup. If you have a time-sensitive need please plan accordingly when ordering print-on-demand items.
To make things clear while shopping, print-on-demand items will be identified within the product description. Not every item on ShopGooseneck.com is transitioning at this time, so we encourage you to review product details when placing an order.
At this time, these changes primarily affect clothing and apparel items. As we transition to this new model, we will not be replenishing inventory for many of our current apparel styles as stock is depleted. However, stores that would like to purchase large quantities of existing apparel can continue to place bulk orders through the current process.
We're also happy to share that pricing for most items will remain similar to what employees see today while providing greater selection and availability.
This change allows us to spend less time managing inventory and more time expanding product offerings, introducing new designs, and improving the overall ShopGooseneck experience for employees across our organization.
Other areas of ShopGooseneck.com will continue to operate as they do today, though we may expand this model to additional product categories in the future as we evaluate its success.
If you experience an issue with your order or have questions about a product, please reach out to the Marketing team and we'll be happy to help.
We're excited about the opportunities this creates and believe it will provide a better shopping experience for employees across all locations. Thank you for your patience as we roll out these improvements, and we look forward to bringing you even more options in the future.
Happy shopping!
The Marketing Team
Frequently Asked Questions
Q: How do I know if an item is print-on-demand?
A: Print-on-demand items will be clearly identified within the product description on ShopGooseneck.com.
Q: How long will my order take to arrive?
A: Because print-on-demand items are produced after an order is placed, please allow up to two weeks for delivery.
Q: Where will my order be shipped?
A: Orders will continue to be shipped directly to your store location for pickup.
Q: Are all items on ShopGooseneck.com changing to print-on-demand?
A: No. At this time, the transition is primarily focused on clothing and apparel items. Other product categories will continue to operate as they do today.
Q: Will the quality be the same as current apparel?
A: Yes. We are committed to offering quality products from trusted apparel brands. Product descriptions will include information on materials, sizing, and fit to help you make informed purchasing decisions.
Q: Are prices changing?
A: Pricing for most items will remain similar to what employees see today while providing greater selection and availability.
Q: What happens to the current apparel inventory?
A: Existing inventory will remain available while supplies last. As inventory is depleted, many apparel items will transition to the new print-on-demand model and will not be restocked in the traditional way.
Q: Can my store still place a bulk order for apparel?
A: Yes. Stores can continue to place bulk orders for existing apparel styles through the current process.
Q: What if I need apparel for an event or new employee?
A: Please plan ahead when ordering print-on-demand items, as production and shipping times can take up to two weeks.
Q: What if I have an issue with my order?
A: If you experience an issue with sizing, quality, or your order, please contact the Marketing team and we'll be happy to help.
Q: Why is Gooseneck making this change?
A: This change allows us to offer more apparel options, improve size availability, reduce inventory shortages, add new products more quickly, and create a more flexible employee store experience.